THE LATEST FROM NRM
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We’ve strengthened our team!
We’ve strengthened our team further with the arrival of Antony McCloud who joins us as a “Technical Operations Team Leader”….
Read more -
ICE 2023
With ICE 2023 about to start, we are pleased to announce that NRM will be exhibiting some of our products…
Read more -
Autumn Coin-op Show 2022
With ACOS 2022 about to start, we are pleased to announce that NRM will be exhibiting this year on Stand…
Read more
Mobile Applications
Mobile Applications for gaming venues
Driving customer engagement and fulfilment
Reducing operational costs
Features
- In app membership card
- Promotional vouchers direct to app
- Loyalty points and rewards
- Play for points games
- Venue finder
- News Feeds – what’s new in venue
- How to play info
Numbers Gaming
NUMBERS BETTING OR TICKET ON DEMAND BINGO PLATFORMS
IN-HOUSE CONTENT DEVELOPMENT
Features
- Server based numbers gaming systems scalable to support any size of operation up-to
thousands of venues. - Cost effective HD graphically rich game-play through android display drivers.
- Dedicated touch-screen sales points, or integrate with existing point of sale systems.
- Full audit trail and accounting systems.
Jackpot Games
WIDE AREA LINKED PROGRESSIVE JACKPOTS
MULTI LEVEL - INFINITE POSSIBILITIES
FULLY CUSTOMISABLE FOR ANY SCALE OF OPERATION
PROVEN REVENUE GENERATOR
Features
- Flexible jackpot mechanic to suit customer requirements
- Multiple jackpot levels
- Optional venue level jackpot
- Optional or compulsory purchase for customer
- Graphically rich game-play
- Full central accounting
Budd.e
BUDD.E THE PERFECT HANDHELD PARTNER FOR RETAIL BINGO AND OTHER GAMING VENUES
BUDD.E - A CUSTOMISABLE OPEN PLATFORM THAT DELIVERS REAL CHOICE
Features
- Account based play
- Membership system integration
- Main-stage bingo
- MCB
- Link to coinmech
- Ticket purchase on tablet
- Powerful advertising suite
- Food and beverage menus
- Tito enabled ATM
Bingo Express
The fast and fun way to play bingo
Big cash prizes up to £10,000
Features
- Lots of Bingo Express games to choose from including National Cash, Easy Liner, Red Hot Jackpot, 4×4, Americana, Super 6, Triple Chance Link and Big Six.
- Over £15,000 won every week
- From 50p per game
- All games subject to availability on local schedule
About NRM
NRM was formed in 1994 to provide specialised network and software design and implementation services to the retail gaming and leisure markets in the UK.
Based in Hessle, East Yorkshire, the business has invested heavily in specialised engineering resources in the form of both capital equipment and people, to become one of the sector’s leading specialist suppliers. The business counts some of the UK’s leading retail gaming and leisure operators as key customers and partners.
As a multi-disciplined, quality-driven organisation (ISO 9001 certified) and an approved BACS bureau, NRM is well placed to be able to identify emerging technologies and deliver innovative products and added value services to its customers.
Our Pedigree
The principals behind the business have been closely associated with the retail leisure sector for many years, and have been behind many of the advanced technological platforms in use today. In addition, the company prides itself on key staff retention, with many of the ‘NRM team’ having been with the business for over ten years. The business prides itself on a ‘can-do’ attitude and has helped establish NRM as a leading developer and operator of digital based gaming and entertainment products for the UK and international markets.
Innovative Solutions
NRM is a very dynamic business and prides itself on being able to react very quickly to demand, whether this is to perceived market opportunities, or to specific customer requirements. The business has many years extensive experience in the design, planning and implementation of wide area networked gaming and retail leisure systems applications and their associated IT based technical platforms.




Meet the Team
Andrew Ludlow
Managing Director
Andrew joined NRM in December 2012 as a shareholder and Managing Director. He is the former Founder and Managing Director of Global Games, a business he developed into a market leader in the supply of reel based Club and AWP products for the UK and European gaming markets.
In 2003, he successfully led the management ‘Buy-out’ of Global Games, creating Games Media – a leading developer and operator of digital based gaming and entertainment products for the UK market. The business was successfully sold in December 2006 to Scientific Games Corporation.
In 2011, Andrew played a key role in the acquisition of Barcrest and became Managing Director for their Pub, Arcade and Bingo division. Andrew also holds directorships and investments in other UK gaming companies.
Kelly Roberts
Finance Director
Kelly joined NRM in May 2001 as Senior Administrator seeing her involved with all non-technical areas of NRM’s business. In 2012, Kelly was promoted to the position of Group Finance Director.
Her comprehensive knowledge of the company sees her proactively managing our HR, Finance, Administration functions & ISO9001:2015 accreditation.
Ian Weatherill
Director of Technology
Since joining NRM in 2000, Ian has held several positions within NRM and worked closely delivering and establishing new innovative products for our group.
From concept, through development and launch, Ian will ensure your solution becomes a reality.
With a background in electronics and ICT, Ian is passionate about using technology to offer creative and cost-effective solutions for our customer’s needs.
Ian is a Microsoft Certified Trainer (MCT), Systems Administrator (MCSA) and Licensing Specialist.
Pete Fagg
Director of Product
Pete joined NRM in 2001 and now has well over 20 years’ experience within the bingo and gaming industry.
He has seen and embraced significant change within the company over the years; initially gaining experience in the support of wide area linked gaming systems and then more recently using this experience to help scope and shape new developments to best suit the customer’s needs.
Covering projects from Multi progressive wide area Jackpots through to Mobile applications Pete possesses both a technical and commercial mind-set coupled with a ‘Whatever it takes’ attitude to customer delivery.
He specialises in turning concepts into deliverable realities and has been a key contributor in numerous significant project deliveries during his years at NRM. Pete also holds a Degree in Electronics Engineering from Hull University.
Freddie Shreeve
Sales Manager
Freddie joined the group in December 2018 as Key Account Manager.
He has been involved in the domestic gaming entertainment industry since 2010, working many successful years selling & managing AWP’s all over the UK & Ireland.
Steve Cook
Sales Support Manager
Steve joined the group in July 2015.
He has a wealth of experience from an operational point of view, which has proved to be invaluable in better understanding the needs of our many varied customers.
Jonathon Haynes
Operations Manager
Jonathon joins NRM at an important and exciting time for the business as we consolidate and continue to grow our market-share in a post-lockdown world.
“He brings with him a really impressive depth of hands-on experience gained first as a Workshop Engineer at RLMS, followed by four years providing after sales care to customers at Bell-Fruit Games a role which also involved training engineers employed by customers. His most recent position with Inspired involved the installation, networking and maintenance of gaming products across FEC, AGC and Bingo sectors.

Andrew Ludlow
Managing Director
Andrew joined NRM in December 2012 as a shareholder and Managing Director. He is the former Founder and Managing Director of Global Games, a business he developed into a market leader in the supply of reel based Club and AWP products for the UK and European gaming markets.
In 2003, he successfully led the management ‘Buy-out’ of Global Games, creating Games Media – a leading developer and operator of digital based gaming and entertainment products for the UK market. The business was successfully sold in December 2006 to Scientific Games Corporation.
In 2011, Andrew played a key role in the acquisition of Barcrest and became Managing Director for their Pub, Arcade and Bingo division. Andrew also holds directorships and investments in other UK gaming companies.

Kelly Roberts
Finance Director
Kelly joined NRM in May 2001 as Senior Administrator seeing her involved with all non-technical areas of NRM’s business. In 2012, Kelly was promoted to the position of Group Finance Director.
Her comprehensive knowledge of the company sees her proactively managing our HR, Finance, Administration functions & ISO9001:2015 accreditation.

Ian Weatherill
Director of Technology
Since joining NRM in 2000, Ian has held several positions within NRM and worked closely delivering and establishing new innovative products for our group.
From concept, through development and launch, Ian will ensure your solution becomes a reality.
With a background in electronics and ICT, Ian is passionate about using technology to offer creative and cost-effective solutions for our customer’s needs.
Ian is a Microsoft Certified Trainer (MCT), Systems Administrator (MCSA) and Licensing Specialist.

Pete Fagg
Director of Product
Pete joined NRM in 2001 and now has well over 20 years’ experience within the bingo and gaming industry.
He has seen and embraced significant change within the company over the years; initially gaining experience in the support of wide area linked gaming systems and then more recently using this experience to help scope and shape new developments to best suit the customer’s needs.
Covering projects from Multi progressive wide area Jackpots through to Mobile applications Pete possesses both a technical and commercial mind-set coupled with a ‘Whatever it takes’ attitude to customer delivery.
He specialises in turning concepts into deliverable realities and has been a key contributor in numerous significant project deliveries during his years at NRM. Pete also holds a Degree in Electronics Engineering from Hull University.

Freddie Shreeve
Sales Manager
Freddie joined the group in December 2018 as Key Account Manager.
He has been involved in the domestic gaming entertainment industry since 2010, working many successful years selling & managing AWP’s all over the UK & Ireland.

Steve Cook
Sales Support Manager
Steve joined the group in July 2015.
He has a wealth of experience from an operational point of view, which has proved to be invaluable in better understanding the needs of our many varied customers.

Jonathon Haynes
Operations Manager
Jonathon joins NRM at an important and exciting time for the business as we consolidate and continue to grow our market-share in a post-lockdown world.
“He brings with him a really impressive depth of hands-on experience gained first as a Workshop Engineer at RLMS, followed by four years providing after sales care to customers at Bell-Fruit Games a role which also involved training engineers employed by customers. His most recent position with Inspired involved the installation, networking and maintenance of gaming products across FEC, AGC and Bingo sectors.
Jigsaw:
Entertainment Software Made Easy
Jigsaw™ is a uniquely developed PC based software product, hosting best in class content: Music, Karaoke, Bingo, Linked Bingo, Games and In-venue Advertising.
Jigsaw™ is specifically focused to enhance the guest experience in any hospitality driven environment, including:- Holiday Parks, Hotels, Pubs & Bars, Clubs and Cruise Ships.
Our business is totally committed in engaging directly with all customers within their own specific venue environments. This ensures our product development roadmap best meets their exacting requirements whilst utilising new and emerging technologies.
Based in our purpose built Operations Centre, our dedicated technical support team provide customer support until 10pm every day of the week, closing only on Christmas Day.